At Zenywear ("we," "our," "us"), your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our website zenywearstore (the "Site").
1. Information We Collect
When you interact with our Site, we may collect the following information:
- Personal details: Name, email address, phone number, delivery address
- Order information: Products purchased, order history, payment method (we do not store full card details)
- Device/usage data: IP address, browser type, pages visited, time spent on Site (collected via cookies and analytics tools)
2. How We Use Your Information
We use the information collected to:
- Process and deliver your orders
- Communicate order updates, shipping confirmations, and support requests
- Send promotional offers and updates (only if you've opted in)
- Improve our website, products, and customer experience
- Prevent fraud and ensure secure transactions
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Delivery/courier partners to fulfill your order
- Payment processors to complete secure transactions
- Service providers who help us operate our Site (e.g., hosting, analytics)
All third parties are required to protect your data and use it only for the purpose specified.
4. Cookies
Our Site uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can disable cookies through your browser settings, though this may affect Site functionality.
5. Data Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data (subject to legal/order-related retention requirements)
- Opt out of marketing communications at any time
To exercise these rights, contact us at [email address].
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
8. Children's Privacy
Our Site is not intended for children under 18. We do not knowingly collect personal information from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.